Your safety is our utmost priority

Update: January 6th 2021

Your safety is our utmost priority

With the recent Government announcement that all counties in the Republic of Ireland have moved to Level 5 COVID-19 restrictions, we are open with the following restrictions:

Sales
New car sales are possible through collection, via "click and collect" services. Our sales representatives are available online via contact forms and are available over the phone. Online tools including our retailer site and product guides are available. Please contact us if you have any queries.

Service
Service is open fully, with Volkswagen Safer Measures in place. Customers who need to travel outside of the 5KM restrictions for car service and repairs are allowed to do so.

Volkswagen Safer Measures include:

For click and collect sales:

  • Hygiene measures are observed during handover and a distanced handover takes place
  • Cars are thoroughly sanitised and thorough hand washing is practiced by all staff

We are open for service and maintenance work as usual, with the following safer measures in place:

  • Our retailers use video consultations, digital communication and telephone throughout the service process to facilitate ongoing communication remotely where possible
  • We clean and sanitise the interior and exterior of your vehicle before handing it back to you
  • Technicians practise thorough hygiene measures and workshop tools are disinfected between use
  • You can book a service online using our online service booking tool or over the phone
  • All staff practice hand hygiene measures and wear suitable clothing to prevent transfer of a the virus within the car
  • Vehicles are quarantined for half a day where possible
  • Some retailers use an advanced sanitising system that aerates a disinfectant throughout the car utilising the car's air vents. As well as killing 99.9% of bacteria, this deep-clean system has the added benefit of removing bad odours, pollens, and moulds
  • All vehicles are thoroughly cleaned inside and out before being worked on or being handed back over to consumers to ensure disinfection

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