Very professional and friendly experience and prompt service received.

The service experience was good. Everything was explained properly and without any ambiguity.
Only issue was with the wash and vacuum of the car done at the end.
It looked like a rushed effort with little cleaning.
Bit more effort on, vacuum cleaning, would have made the car look better when I got it back. ... Read more

Great service and customer care

Ease of doing business, including responsiveness of sales persons at dealership to questions and throughout process ... Read more

The same reason as given in previous answer I was called to discuss the free vehicle health check . I was told my rear spring was gone and needed to be replaced. I was advised it would be safer to replace both rear springs rather than just the one. When I mentioned my car was under warranty it took two days to confirm this and the fact the spring replacement and labour would be covered by the warranty . Only one spring was replaced during the service. This would indicate to me the car is not safe to drive yet it was returned to me in this way. No ... Read more

good service from sales rep

The lad I dealt with was very polite and professional

I was given a very quick appointment when I contacted the service department by phone . The staff I met very very friendly , courteous and efficient . The service was carried out promptly and I will definitely return to this garage for my next VW service ... Read more

I'm very happy with the customer service in [...], the staff are very nice and professional. The price was good also. My car is driving like a new car. I wouldn't hesitate to recommend [...] to family and friends ... Read more